Privacy Policy for Euro Cars Trade
Euro Cars Trade (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.eurocarstrade.com, contact us through our website, social media platforms, LINE Official Account, Facebook Messenger, telephone, or use any of our services.
By using our website or submitting your information, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information including, but not limited to:
Personal Information
- Full name
- Telephone number
- Email address
- LINE ID
- Residential area or province
- Preferred contact method
Vehicle Information
- Vehicle make and model
- Year of manufacture or registration
- Mileage
- Vehicle Identification Number (VIN) (if provided)
- Vehicle registration details
- Vehicle condition
- Outstanding finance information
- Photos of the vehicle
- Any additional information you voluntarily provide
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Website usage statistics
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Provide vehicle valuation services
- Contact you regarding your enquiry
- Purchase your vehicle
- Verify ownership information
- Arrange vehicle inspections
- Prepare purchase documentation
- Process payments
- Improve our customer service
- Improve our website and user experience
- Respond to customer enquiries
- Send service updates
- Comply with applicable legal obligations
With your consent, we may also send promotional offers, news, or marketing communications.
3. Facebook, Meta & Advertising
We may use Meta (Facebook) Pixel, Conversion API, Google Analytics, Google Ads, and similar technologies to:
- Measure advertising performance
- Improve our marketing campaigns
- Understand visitor behaviour
- Deliver relevant advertisements
- Build custom and lookalike audiences
These technologies may collect anonymized browsing information in accordance with Meta’s and Google’s privacy policies.
4. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Analyse website traffic
- Improve website performance
- Personalize content
- Measure advertising effectiveness
You may disable cookies through your browser settings, although some website features may not function properly.
5. Sharing of Information
We do not sell your personal information.
We may share your information only when necessary with:
- Financial institutions for settlement of vehicle finance
- Vehicle inspection partners
- Legal or regulatory authorities when required by law
- Professional advisors
- Payment service providers
- IT service providers assisting with website operations
All third parties are expected to maintain appropriate confidentiality and security standards.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Complete vehicle transactions
- Meet legal obligations
- Resolve disputes
- Enforce our agreements
When no longer required, information will be securely deleted or anonymized where appropriate.
8. Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw your consent (where applicable)
- Object to certain processing activities
- Request restriction of processing
- Request information regarding how your data is used
Requests may be subject to verification of identity and applicable legal requirements.
9. Third-Party Websites
Our website may contain links to third-party websites, including Facebook, Instagram, LINE, Google Maps, and other external services.
We are not responsible for the privacy practices or content of those third-party websites.
10. Children’s Privacy
Our services are intended for individuals aged 20 years and above who are legally able to sell a vehicle.
We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on this page together with the revised effective date.
We encourage users to review this page periodically.
12. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us.
Euro Cars Trade
Website: https://www.eurocarstrade.com
Email: [Insert Contact Email]
Telephone:
- 090-079-6666
- 083-676-5555
Business Hours:
Monday – Sunday
[Insert Business Hours]
PDPA Notice (Thailand)
Euro Cars Trade processes personal data in accordance with the Personal Data Protection Act B.E. 2562 (PDPA) and other applicable laws.
By submitting your information through our website, Facebook Lead Forms, Messenger, LINE Official Account, telephone, or other communication channels, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information for the purposes described above.